Discover additional tactics you can use to start generating leads in HubSpot today.
Did you know there is customer service software that builds organization and efficiency into your team's structure and processes?
Meet HubSpot's Service Hub.
HubSpot's Service Hub is simple...it helps your team close more tickets and delight more customers.
When you use HubSpot's Service Hub, you not only have the tools to give your customers an extraordinary experience and turn them into advocates that promote your business, but it becomes an even more powerful growth machine when teamed up with HubSpot's CRM (customer relationship management) database.
These two tools working together are what customer service is all about!
This means you now have all your customer data in one place and can give them the help and service they deserve.
An example of this would be the Conversations inbox. This feature brings your email inbox, live chat, forms, Facebook messenger, and more (together into one streamlined inbox). And it's powered by HubSpot's CRM. Now all demographics, purchase history, support requests, and interactions your company has had with a customer, is in one central place for your entire team to access and refer to — so they can provide the best quality of service possible.
If you're looking for a customer service platform that integrates with a CRM and many other growth tools like marketing, sales and even a CMS, then HubSpot's Service Hub is for you.
Features of HubSpot's Service Hub include:
*Please note HubSpot Service Starter comes with everything above in HubSpot FREE and what's listed below.
*Please note HubSpot Service Professional comes with everything above in HubSpot FREE, Starter what's listed below.
*Please note HubSpot Service Enterprise comes with everything above in HubSpot FREE, Starter, Professional and what's listed below.
The options here are endless!
What you do with HubSpot's Service Hub will be highly dependant on your overall business and customer servicing goals.
If you don't already have goals set for your business, we suggest you start there. We provide business consulting services that can help you to determine these and create a solid customer service strategy that you can implement in HubSpot.
Once your goals are set, the first step to using HubSpot's Service Hub is to set it up.
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